At National Wi-Fi, we take pride in delivering a seamless and reliable internet experience to all our customers. 

Whether you're streaming, gaming, working, or simply staying connected with loved ones, you can trust that National Wi-Fi's robust infrastructure is built to handle your needs without compromise. Our commitment to excellence means investing in cutting-edge technology and proactive monitoring, so you enjoy the best online experience, anytime.

Thank you for choosing National Wi-Fi. We remain dedicated to keeping you connected, always.

If you do not see a service outage below and are having an issue with your service please go to our Help Desk and open a ticket.

Service Alert for 450 16th St NW, Atlanta, GA 30363

2024-12.25 3:00PM ET

Current Status:

  • Our team is actively working to repair the situation.
  • At this time, the Estimated Time of Repair (ETR) is 9:30PM ET.

 

2024-12.25 12:00PM ET

We regret to inform you that an unexpected incident has caused a disruption to our services in your area.

What happened:

  • The fiber optic interface at your location is experiencing issues and is going up and down. 

Current Status:

  • Our team is actively addressing the situation.
  • At this time, we do not have an Estimated Time of Repair (ETR).

 

2024-12-25 12:44AM ET

We regret to inform you that our monitoring systems have detected a disruption in the service at your location. Our technical team is actively working to diagnose the issue and restore connectivity as swiftly as possible.

We understand the importance of a stable internet connection, and we sincerely apologize for any inconvenience this may have caused. Please be assured that we are deploying all available resources to identify and resolve the issue promptly.

We will keep you updated on the progress of the resolution. In the meantime, if you have any specific concerns or questions, please feel free to reach out to our support team through our ticket system.

Thank you for your patience and understanding.